PPTube

Support Center

We’ve collected answers to the frequently asked questions related to account, payment, product and more here.

Frequently Asked Questions

Jack Ma
Product
Jack Ma
License
Jack Ma
Payment & Refund
Jack Ma
Other FAQ
  • Software cannnot working?
  • Software cannot download video/audio?
  • How to download video/audio without converting?
  • How to download playlist video while adding numbering to videos?
  • How to check the downloading speed?
  • How to reset the privacy password?
  • How to find the downloaded files?
  • How to delete the downloaded files?
  • How to uninstall the software?

Contact Us

Need further assistance? Feel free to email us via [email protected], describing the problem you’re facing, and we’ll get back to you shortly.